How Order Fulfillment Works

End-to-end ecommerce pipeline — from customer checkout to delivery notification

Ecommerce Order Fulfillment Flow Five-stage pipeline: Order, Shipment creation, Warehouse fulfillment, Ship confirmation, and User notification. ORDER SHIPMENT WAREHOUSE SHIP CONFIRM NOTIFICATION 1 2 3 4 5 Place Order Cart → Checkout Process Payment Verify & Authorize Create Shipment Order → Shipment ID Assign Carrier Route + Rate Select Pick & Pack Inventory Reserve Quality Check Scan & Verify Items Dispatch Order Hand off to Carrier Tracking ID Generate & Log Email & SMS Alert Shipment Confirmed Live Tracking Dashboard Update OMS Event Shipment Record WMS Task Carrier API Notification Svc Stage transition Within stage

Entry Point

Order Placed

  • Customer checkout triggers OMS event
  • Payment gateway authorizes charge
  • Order ID assigned, inventory reserved

Fulfillment

Warehouse + Carrier

  • Shipment record created with carrier rate
  • WMS picks, packs, and quality-checks
  • Tracking ID generated on dispatch

Delivery

User Notified

  • Email + SMS sent on ship confirmation
  • Live tracking link in notification
  • Order dashboard updated in real time